A septic customer might call you once every three to five years. By then, most can’t remember when their tank was last pumped, or which company did it. Obravetta keeps the tank size and service date on every customer, sends the reminder when they’re due, answers backup calls when you’re on a truck, and gets you paid on the spot. From $27/month.
Most home services come back every week, month or season. A septic tank comes back every few years. That’s long enough for a customer to lose your number, move or forget you entirely.
So the job usually goes to whoever they find when something goes wrong, often in a hurry, during a backup.
The septic companies with the steadiest schedules are the ones who keep records and reach out first.
One septic customer over several years. Here’s where septic companies lose the repeat work, and what has to run on its own.
| Stage | What's happening | Where it dies | What has to run automatically |
|---|---|---|---|
| First call | New homeowner needs a pump-out | Voicemail, they call the next listing | Missed-call text back in seconds, from your number |
| The visit | Pump-out and inspection | Tank size and notes on a paper ticket | Tank details and photos saved to the customer |
| Payment | Job done | Invoice mailed days later | Invoice and pay link sent before you leave |
| The years between | Tank slowly fills | Nobody reaches out. Records get lost. | Reminder scheduled for when it’s due |
| Due date | Time for service | They search and find a competitor | Reminder text with a booking link |
| After | Happy customer | No review, no referral | Review request after every visit |
Not a feature list. This is one customer over the years when the system remembers for you.
A new homeowner books online. You pump, inspect, and save the tank size, location and notes to their record.
Online booking · Customer records with notes and photosThe invoice goes to their phone with a pay link. They pay by card in the driveway.
Invoicing · Text-to-pay and tap-to-payAn automatic review request goes out while the visit is fresh.
Automated review requestsA text reminds them an inspection is recommended and includes a booking link.
Automated multi-year remindersA reminder goes out a few months ahead, so you can group nearby customers on the same days.
Automated workflows · SchedulingIf something goes wrong, they already have your number. If you miss the call, they get an instant text back.
Missed-call text back · AI voice answering (Growth & Pro)Your customer list is full of tanks that will need pumping again. Put in your own numbers to see what reminding them on schedule is worth each year.
The math: customers ÷ years between pump-outs gives the tanks due each year, × (rebook rate with reminders − rebook rate today) × your average price.
Most people have never seen their septic system. They trust the company that explains it clearly and keeps track of it for them.
Is something wrong? How much will this cost? When was it last done? Do I really need it pumped?
Clear notes from your last visit, a reminder at the right time and an upfront price answer most of those questions.
On Obravetta Growth and Obravetta Pro, a professional septic website is built for you as part of the plan, not quoted separately by an agency for a few thousand dollars.
Many septic customers are new to it. A good site explains when to pump, what an inspection includes, what warning signs to watch for, and makes booking easy from a phone.
On Obravetta Starter at $27 you get the builder and build it yourself. On Growth and Pro we build it for you.
Obravetta isn’t a fleet or reporting tool. It’s the whole customer side of the business, and for a septic company it breaks into six jobs.
Published figures, sourced below.
That’s millions of tanks on a multi-year clock, and every one of them is a customer who needs reminding.
Every plan includes a 14-day free trial, month-to-month with no contract. Annual billing charges for ten months instead of twelve.
1 team member
Owner-operator. Website builder, missed-call text back, unlimited reminder workflows, invoicing and review automation.
Up to 3 team members
Adds AI voice answering for backup calls, a professional website built for you, and 5,000 contacts. Most small septic companies land here.
Unlimited team members
Unlimited contacts, done-for-you setup, custom automations and campaigns. Where multi-truck septic companies end up.
Honest note on contacts and seats: Growth includes 5,000 contacts and up to three users. A septic company with a large customer list or several drivers will want Pro at $297, where contacts and seats are unlimited.
It depends what you need. If you need regulatory reporting to your county, disposal-site manifests or vacuum truck fleet tracking, you may need a specialist tool for that part. Obravetta handles the customer side: remembering every tank and when it's due, reminding customers, answering backup calls, booking, invoicing, reviews and the website.
EPA guidance says household septic tanks are typically pumped every three to five years, and the average system should be inspected at least every three years by a septic service professional. Alternative systems with pumps, float switches or mechanical parts should generally be inspected about once a year. Your local health department may have its own requirements.
Remind them before they think of it. Most homeowners can't remember when their tank was last pumped, or who did it. Store the service date and tank size on each customer, set a reminder a few months before the next one is due, and include a booking link. The company that reaches out first usually gets the job.
Answer every one, even when you're on a truck. A homeowner with a backup will call the next company within minutes. Missed-call text back replies right away from your business number, and on Growth and Pro, AI voice answering can get the address and situation and book the job.
Yes. Since EPA guidance says alternative systems with mechanical parts should generally be inspected about once a year and that a service contract is important for them, many septic companies offer annual plans. Obravetta can track plan customers, send yearly reminders and bill them automatically.
No, and that's worth knowing up front. We don't submit pumping reports to health departments, track disposal-site manifests or monitor truck GPS. Many septic companies handle those separately and use Obravetta for everything around the customer.
Ask every customer automatically after the job. Google's own Business Profile documentation says more reviews and positive ratings can help local ranking. Reviews that mention being on time and explaining the system well carry a lot of weight in a trade customers know little about.
Importing your customer list from a CSV takes an afternoon, including last service dates if you have them, and missed-call text back can be live the same day. The part with a real wait is 10DLC registration, the carrier approval required to send business texts in the US, which takes a few business days on any platform. A built-for-you website takes longer because we need your photos, service area and services.
Yes. Obravetta Starter at $27/month is one seat and covers reminders, booking, invoicing and reviews. AI voice answering and the built-for-you website start on Growth at $97, which covers up to three users. Companies with several trucks and an office usually need Pro at $297 for unlimited seats.
Fourteen days is long enough to import your customer list with service dates, get texting approved, and have your first reminders ready to go. It doesn’t need a demo call.
14-day free trial · No long-term contract · Cancel anytime
Number of US homes on septic, inspection and pumping intervals, and alternative system guidance: US EPA, How to Care for Your Septic System and US EPA, SepticSmart Week news release. Local ranking factors and the statement that more reviews and positive ratings can help local ranking: Google Business Profile Help. All verified November 2026. Obravetta pricing from our own pricing page.
Nothing on this page is legal, environmental or engineering advice. Septic inspection, pumping, reporting and licensing rules vary by state and county, so check your local health department’s requirements. Job stages are illustrative of how residential septic work typically flows, not guarantees of results. Calculator results are estimates based only on the numbers you enter, not a prediction or guarantee of results. Google does not disclose how heavily any individual ranking factor is weighted, and no platform can promise a ranking outcome. Google are trademarks of their respective owners; Obravetta is not affiliated with, endorsed by or sponsored by any of them. Figures change, so verify current details at the sources above.