Carpet cleaning is a repeat business by nature. Every carpet you clean gets dirty again, and every customer is due again in a year or so. The problem is most of them forget, and some call whoever shows up first on Google. Obravetta reminds every customer when they’re due, answers every call, and asks for the review after every job. From $27/month.
A new customer costs ads, time and a first-visit discount. A past customer already trusts you, already knows your price, and already has carpet that needs cleaning again.
Carpet makers like Shaw say a typical home should be cleaned every 12 to 18 months. That means every customer on your list has a date when they’ll need you again.
Most carpet cleaners never send that reminder. The ones who do fill their slow weeks from a list they already own.
One carpet cleaning customer, from the first call to the second clean. Here’s where cleaners lose them, and what has to run on its own to stop it.
| Stage | What's happening | Where it dies | What has to run automatically |
|---|---|---|---|
| The call | Homeowner calls about a stain or moving out | Nobody answers, they book someone else | Missed-call text back in seconds, from your number |
| The quote | Rooms, stairs, pets, timing | Back-and-forth over price | Online booking that asks the right questions |
| The day before | Customer moves furniture, plans the day | No-show or locked door | Appointment reminder and an on-the-way text |
| The job | You clean, maybe treat stains | No add-ons offered | Protector and upholstery offers in the confirmation |
| After | Invoice and review | No review asked for | Review request sent the day of the job |
| 12 months later | Carpet is due again | Nobody reminds them. This is the big one. | An automatic “you’re due” text with a booking link |
Not a feature list. This is what one customer’s year looks like when the system does the remembering for you.
You’re on a job when a homeowner calls about a red wine stain. They get a text back right away and a link to book. By lunch, they’re on your calendar.
Missed-call text back · Online bookingThey get a reminder to clear small furniture and keep pets in another room. On the day, they get an on-the-way text when you’re heading over.
Appointment reminders · Automated textsThe confirmation already mentioned stain protector, so they said yes before you arrived. You send the invoice from your phone and they pay by card.
Invoicing · Text-to-payMarking the job complete sends the review request while the carpet still looks brand new.
Automated review requestsA friendly follow-up offers upholstery or tile and grout cleaning to the same customer.
Follow-up campaignsThe customer gets a text: “It’s been about a year since we cleaned your carpets. Want to get on the schedule?” One tap books it.
Scheduled rebooking campaignsCarpet cleaning is a repeat service. Put in your own numbers to see what bringing more past customers back is worth each year.
The math: customers last year × (rebooking rate with reminders − rebooking rate today) × your average ticket. A year of Growth is $970 on annual billing. Change any number to see your own result.
Carpet cleaning means letting a stranger into every room of the home. Trust decides who gets the job.
Is the low price real, or will there be add-ons at the door? Will they show up on time? Will my carpet be soaked for two days? Are they careful with my furniture?
Clear pricing, reminders and real reviews answer most of that before you ring the doorbell.
On Obravetta Growth and Obravetta Pro, a professional carpet cleaning website is built for you as part of the plan, not quoted separately by an agency for a few thousand dollars.
A carpet cleaning website has one job: get a homeowner to book. That means clear pricing or a quick quote, the services you offer, before-and-after photos, real reviews, and a booking button that works with one thumb.
On Obravetta Starter at $27 you get the builder and build it yourself. On Growth and Pro we build it for you.
Obravetta isn’t a scheduling app with marketing bolted on. It’s the whole stack, and for a carpet cleaning company it breaks into six jobs.
Published figures, sourced below.
That’s the opportunity in one line: the carpet makers themselves recommend a deep clean every 12 to 18 months. A reminder on the right date isn’t pushy. It’s a service.
Every plan includes a 14-day free trial, month-to-month with no contract. Annual billing charges for ten months instead of twelve.
1 team member
Owner-operator. Website builder, missed-call text back, unlimited workflows, rebooking reminders, invoicing and review automation.
Up to 3 team members
Adds AI voice answering, a professional website built for you, and 5,000 contacts. Most small carpet cleaners land here.
Unlimited team members
Unlimited contacts, done-for-you setup, custom automations and job booking campaigns. Where multi-van companies end up.
Honest note on seats: Starter is one user and Growth covers up to three. A carpet cleaning company with an office person plus several technicians will want Pro at $297, where seats are unlimited.
It depends what's holding you back. If you need truck-mount maintenance logs, chemical inventory or detailed route planning, a cleaning-specific platform goes further than we do. If your problem is customers who never book a second time, missed calls, and too few reviews, that's what Obravetta is built for, with the website and marketing included.
Carpet makers like Shaw say a typical household should have carpet cleaned every 12 to 18 months, depending on how many people live there and how much activity it gets, and calls hot water extraction the best cleaning method. Homes with pets, kids or allergies often go more often. That gives you a natural, honest reason to remind every customer when they're due.
Remind them at the right time, automatically. When a job is done, Obravetta can schedule a reminder for 12 months later, or sooner for pet homes, with a link to book. Most customers don't switch companies because they found someone better. They just forget. A friendly reminder on the right day fixes that.
It can. Shaw's care guidance says its warranties require the homeowner to show proof of periodic cleaning by hot water extraction. That makes a clear, dated invoice a real part of the service. Every invoice you send from Obravetta is saved on the customer's record, and the customer gets a copy by email.
Offer them before you arrive and after you leave. A booking confirmation can mention stain protector or upholstery cleaning, and a follow-up a few weeks later can offer tile and grout or area rugs to the same customer. Offers sent at the right time sell without you having to push at the door.
Yes. Online booking can ask how many rooms, hallways and stairs, and whether there are pets, then put the job on your real calendar. On Growth and Pro, AI voice answering can do the same over the phone when you're mid-job.
No, and it's worth being straight about. We don't log machine hours, track chemical stock or plan detailed routes. Plenty of carpet cleaners use a separate tool for equipment and Obravetta for everything around the customer: the calls, the bookings, the reminders, the reviews and the website.
Importing your customer list from a CSV takes an afternoon, and missed-call text back plus rebooking reminders can be live the same day. Your past customers can go straight into a 'due for a clean' campaign. The part with a real wait is 10DLC registration, the carrier approval required to send business texts in the US, which takes a few business days on any platform.
That's who Obravetta Starter at $27/month is for, and automatic rebooking pays off fastest for a solo cleaner, since your past customers are your cheapest source of work. Starter is a single seat and doesn't include AI voice answering or the built-for-you website; both start on Growth at $97. Once you run several vans, Pro at $297 has unlimited seats.
Fourteen days is long enough to import your past customers, get texting approved, and send your first “you’re due” campaign. It doesn’t need a demo call.
14-day free trial · No long-term contract · Cancel anytime
Recommended cleaning interval for a typical household (every 12 to 18 months), hot water extraction as the best cleaning method, and the warranty requirement for proof of periodic cleaning by hot water extraction: Shaw Floors, Carpet Cleaning care guidance and Shaw Carpet Care and Maintenance guide (PDF). Local ranking factors and the statement that more reviews and positive ratings can help local ranking: Google Business Profile Help. All verified November 2026. Obravetta pricing from our own pricing page.
Nothing on this page is legal or warranty advice. Warranty terms vary by carpet maker and product, so customers should check their own warranty. Job stages are illustrative of how carpet cleaning work typically flows, not guarantees of results. Calculator results are estimates based only on the numbers you enter, not a prediction or guarantee of results. Google does not disclose how heavily any individual ranking factor is weighted, and no platform can promise a ranking outcome. Google and Shaw are trademarks of their respective owners; Obravetta is not affiliated with, endorsed by or sponsored by any of them. Figures change, so verify current details at the sources above.