Chimney work has a built-in schedule: the NFPA 211 standard says chimneys, fireplaces and vents should be inspected at least once a year. Yet most sweeps wait for customers to call, and everyone calls at once when it gets cold. Obravetta reminds every customer when they’re due, books the fall rush in summer, and turns inspection findings into photo repair quotes. From $27/month.
A customer who was swept last October usually doesn’t think about it again until they want a fire.
Then they call, along with everyone else, and your schedule is booked out for weeks while the phone keeps ringing.
The sweeps with calm fall seasons booked their regulars months earlier.
One chimney customer over a year. Here’s where sweeps lose the visit or the repair, and what has to run on its own.
| Stage | What's happening | Where it dies | What has to run automatically |
|---|---|---|---|
| Summer | Customer isn’t thinking about the chimney | Nobody reaches out | Annual reminder with a booking link |
| Fall | First cold night | Phone rings nonstop, calls missed | Missed-call text back and online booking |
| The visit | Sweep and inspect | Findings explained in the driveway, forgotten | Photo repair quote sent the same day |
| The repair | Cracked crown, missing cap | Quote goes cold | Follow-up until they decide |
| Payment | Job done | Invoice later | Pay link before you leave |
| After | Clean, safe chimney | No review | Review request and next year’s reminder set |
Not a feature list. This is one customer over a year when reminders and quotes run for you.
Last year’s customers get a text: it’s been about a year, book your inspection now and pick any date before the rush.
Automated workflows · Online bookingYou sweep and inspect, and find a cracked crown and no cap.
Mobile app with photosA quote with photos goes out with two options: crown repair alone, or crown repair plus a new cap.
Proposals with e-signatureA friendly follow-up answers questions. They approve on their phone.
Unlimited automated workflowsThe invoice goes out with a pay link before you leave.
Invoicing · Text-to-payA review request goes out, and next year’s reminder is already set.
Automated review requests · Recurring remindersEvery customer you swept last year should be inspected again this year. Put in your own numbers to see what reminding them is worth.
The math: last year’s customers × (rebook rate with reminders − rebook rate today) × your average ticket. Repairs you find on those visits would come on top.
Chimney repairs are easy to doubt and easy to oversell. Photos and plain explanations build trust.
Is my chimney safe to use? Do I really need that repair? Will they make a mess? When can they come?
Photos of what you found, clear options and an easy booking link answer most of that.
On Obravetta Growth and Obravetta Pro, a professional chimney website is built for you as part of the plan, not quoted separately by an agency for a few thousand dollars.
Chimney visitors want to know when you can come and what you’ll do. Your site should explain your sweep and inspection, the appliances you service, your service area and an easy booking button.
On Obravetta Starter at $27 you get the builder and build it yourself. On Growth and Pro we build it for you.
Obravetta isn’t inspection report software. It’s the whole customer side of the business, and for a chimney sweep it breaks into six jobs.
Published figures, sourced below.
Annual inspection is the standard, which makes every customer a repeat customer if you remember to ask.
Every plan includes a 14-day free trial, month-to-month with no contract. Annual billing charges for ten months instead of twelve.
1 team member
Owner-operator. Website builder, missed-call text back, unlimited reminder workflows, quotes, invoicing and review automation.
Up to 3 team members
Adds AI voice answering for the fall rush, a professional website built for you, and 5,000 contacts. Most chimney sweeps land here.
Unlimited team members
Unlimited contacts, done-for-you setup, custom automations and seasonal campaigns. Where companies with several sweeps and a repair crew end up.
Honest note on seats: Starter is one user and Growth covers up to three. A chimney company with several sweeps, a repair crew and an office will want Pro at $297, where seats are unlimited.
It depends on your work. Inspection report and camera tools are their own category, and Obravetta doesn't replace them. Obravetta handles the customer side: annual reminders, booking, answering calls during the fall rush, photo repair quotes, reminders, invoicing, reviews and the website.
The Chimney Safety Institute of America follows NFPA Standard 211, which says chimneys, fireplaces and vents shall be inspected at least once a year for soundness, freedom from deposits and correct clearances, with cleaning, maintenance and repairs done if necessary. That's a built-in reason to remind every customer every year.
Book it in spring and summer. Send last year's customers a reminder before the weather turns, with a link to pick a date. Customers who book early get their pick of times, and you spread the work over more months.
Show the customer what you found. Most homeowners never see the top or inside of their chimney. Send photos or camera stills of a cracked crown, missing cap or damaged liner with a quote and options, and let follow-ups keep the quote alive.
Many sweeps do. NFPA 211's annual inspection language covers chimneys, fireplaces and vents, not only wood-burning fireplaces. Tell customers which appliances you service so they know to book you for all of them.
No, and we'd rather say so. We don't produce NFPA inspection reports or store camera video. Many sweeps use a report tool for that and run booking, reminders, quotes, payments, reviews and the website in Obravetta.
Ask right after the visit, while the customer still remembers the clean, careful service. Google's own Business Profile documentation says more reviews and positive ratings can help local ranking, and reviews that mention a clean living room carry weight in this trade.
Importing last year's customers from a CSV takes an afternoon, and missed-call text back plus annual reminders can be ready the same day. The part with a real wait is 10DLC registration, the carrier approval required to send business texts in the US, which takes a few business days on any platform. Set it up before your busy season.
Yes. Obravetta Starter at $27/month is one seat and covers reminders, booking, quotes, invoicing and reviews. AI voice answering for the fall rush and the built-for-you website start on Growth at $97, which covers up to three users. Companies with several sweeps and a repair crew usually need Pro at $297 for unlimited seats.
Fourteen days is long enough to import last year’s customers, get texting approved, and send your first annual reminders. It doesn’t need a demo call.
14-day free trial · No long-term contract · Cancel anytime
Annual inspection standard: Chimney Safety Institute of America FAQ, quoting NFPA Standard 211. Inspection levels and carbon monoxide deaths: CSIA, National Chimney Safety Week release. Heating fires in rural areas: US Fire Administration guidance, as published by the City of Euclid. Local ranking factors and the statement that more reviews and positive ratings can help local ranking: Google Business Profile Help. All verified November 2026. Obravetta pricing from our own pricing page.
Nothing on this page is fire safety, legal or construction advice. Chimney inspection, licensing and code rules vary by state and city, so check your local requirements. Job stages are illustrative of how residential chimney work typically flows, not guarantees of results. Calculator results are estimates based only on the numbers you enter, not a prediction or guarantee of results. Google does not disclose how heavily any individual ranking factor is weighted, and no platform can promise a ranking outcome. NFPA, CSIA, Google are trademarks of their respective owners; Obravetta is not affiliated with, endorsed by or sponsored by any of them. Figures change, so verify current details at the sources above.